Emergency & crisis support

Need help?

If you are experiencing an emergency such as flooding, severe weather, or any urgent situation requiring immediate assistance, support is available.

Use this page to find emergency and crisis support across Rhondda Cynon Taf and Wales, including help with emergencies or hardship.

For urgent help or advice:

  • Emergency Services: 999 — if you are in immediate danger or at risk.
  • Non-emergency Police: 101 — for non-emergency enquiries
  • Advicelink Cymru: 0808 250 5700 — free, confidential advice on food, money, housing and crisis support.

Need help?

Local support services

Emergency Flood Assistance

Support for residents affected by flooding, including housing advice, clean‑up support, and hardship payments.

rctcbc.gov.uk

Resident Support

Providing emergency contacts and out-of-hours support information for essential services and urgent situations.

rctcbc.gov.uk

Emergency Planning Team

Out‑of‑hours emergency contact and advice for serious incidents like flooding or severe weather emergencies.

rctcbc.gov.uk

Emergency Support and Essential Contacts

Providing emergency contacts and out-of-hours support information for essential services and urgent situations.

rctcbc.gov.uk

Crisis Advice & Referrals

Independent advice on benefits, debts, housing, and accessing hardship support, like foodbanks and crisis funds.

carct.org.uk

Discretionary Assistance Fund

Crisis support fund offering emergency payments for people in financial hardship, including food and utilities.

gov.wales

Community support and advice

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Interlink RCT Wellbeing Support

At Interlink RCT, our wellbeing coordinators are here to help people across Rhondda Cynon Taf with their health and wellbeing.

We take the time to understand what matters most to you. We can offer advice, listen to your concerns and connect you with the local activities, groups and services that support your emotional and practical needs.

Visit Interlink RCT 

Interlink RCT Wellbeing Support

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